Privacy Policy

When you submit a service request, we may collect contact details, service and timing information, municipality and parish, exact address information, and any photos you choose to provide.

When you apply as a professional, we collect the contact and professional information needed to review the application. Additional business and invoicing details may be requested before activation.

We use this information to operate the matching service, communicate about requests and applications, prevent misuse, maintain records, and improve the service.

Before a lead is unlocked, professionals receive only the information needed to decide whether the opportunity is relevant. Exact customer contact and address details remain private.

Full customer details are made available only to the professional who successfully unlocks the lead through an available promotional credit or the applicable lead-unlock payment.

We use access controls and secure links to limit access to operational data. No internet service can guarantee absolute security. Information is retained only for as long as reasonably necessary for operating, accounting, legal, fraud-prevention and support purposes.

For privacy questions or requests concerning your information, contact hello@madeira.works.